{"id":13346,"date":"2024-06-17T09:05:21","date_gmt":"2024-06-17T01:05:21","guid":{"rendered":"https:\/\/www.1ai.net\/?p=13346"},"modified":"2024-06-17T09:05:21","modified_gmt":"2024-06-17T01:05:21","slug":"%e9%ba%a6%e5%bd%93%e5%8a%b3%e7%82%92%e6%8e%89ai-%e7%82%b9%e9%a4%90%e5%91%98%ef%bc%8c%e5%8f%ab%e5%81%9c%e4%b8%8e-ibm-%e5%90%88%e4%bd%9c%e7%9a%84%e8%87%aa%e5%8a%a8%e7%82%b9%e9%a4%90","status":"publish","type":"post","link":"https:\/\/www.1ai.net\/en\/13346.html","title":{"rendered":"McDonald's "fires" AI order taker and stops automatic ordering test project with IBM"},"content":{"rendered":"

McDonald's<\/a>The controversial automatic ordering AI system will be temporarily suspended from testing. Customers who often have their orders misplaced by artificial intelligence chatbots can now breathe a sigh of relief. According to the industry publication Restaurant Business, McDonald's has notified its franchisees that it will end its partnership with the company by July 26, 2024. IBM<\/a> Collaborative automatic voice ordering system testing.<\/p>\n

\"b1bc91c2-c9ba-4f2a-b250-720e37bb08e6\"<\/p>\n

Image source: Pexels<\/p>\n

This cooperation project, which began in 2021, was piloted in more than 100 McDonald's drive-thru restaurants. At present, McDonald's has not announced the specific reason for terminating its cooperation with IBM.<\/p>\n

However, McDonald's is still optimistic about the prospects of automatic ordering AI technology. They previously stated thatThis test convinced them that "voice ordering solutions will become part of future restaurants."<\/strong><\/p>\n

Outsiders speculate thatMcDonald's may seek other partners to continue to advance related technology research and development<\/strong>Last December, McDonald's announced a partnership with Google, but the details of the partnership were vague. According to Bloomberg, one of the contents of the cooperation is to provide a chatbot called "Ask Pickles" for employees to seek guidance on cleaning ice cream machines and other matters.<\/p>\n

It is worth mentioning that Google has worked with Wendy's last year to test its technology-based AID system and has made progress\u3002<\/p>\n

In addition to McDonald's, the fast food chain is also a technological leap for AI. For example, White Castle is testing an AI system provided by SoundHound, a sound recognition company, while brands such as Carl's Jr. and Hardee's are using an A.I. chat robot operated remotely by humans (mostly in the Philippines, as disclosed by the United States Securities and Exchange Commission documents)\u3002<\/p>\n

In fact,Automatic food ordering AI<\/a> This is just part of McDonald's attempts to automate restaurant operations in recent years. They have also launched mobile ordering, in-store self-service kiosk systems, and have tried new technologies such as drone delivery, kitchen robots, and controversial AI recruitment tools.<\/p>","protected":false},"excerpt":{"rendered":"

McDonald's recently controversial automated ordering AI system will stop testing for the time being, and customers who often get their orders wrong by AI chatbots can now breathe a sigh of relief. McDonald's has informed its franchisees that it will end testing of its automated voice ordering system with IBM by July 26, 2024, according to industry publication Restaurant Business. The partnership, which began in 2021, is being piloted at more than 100 McDonald's Drive-Thru restaurants, and McDonald's has yet to announce a specific reason for ending its partnership with IBM. However, McDonald's remains optimistic about the future of automated ordering AI technology. They previously said that the test convinced them that \"voice ordering solutions will be part of the future of the restaurant!<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[373,3103,3102],"collection":[],"class_list":["post-13346","post","type-post","status-publish","format-standard","hentry","category-news","tag-ibm","tag-ai","tag-3102"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/13346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/comments?post=13346"}],"version-history":[{"count":0,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/13346\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/media?parent=13346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/categories?post=13346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/tags?post=13346"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/collection?post=13346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}