{"id":30911,"date":"2025-03-17T18:41:55","date_gmt":"2025-03-17T10:41:55","guid":{"rendered":"https:\/\/www.1ai.net\/?p=30911"},"modified":"2025-03-17T18:41:55","modified_gmt":"2025-03-17T10:41:55","slug":"%e9%92%89%e9%92%89%e6%8e%a8%e5%87%ba-ai%e5%ae%a2%e6%9c%8d%e5%8a%a9%e7%90%86%ef%bc%8c%e5%ae%a3%e7%a7%b0-700-%e5%ae%b6%e4%bc%81%e4%b8%9a%e5%b7%b2%e6%8e%a5%e5%85%a5","status":"publish","type":"post","link":"https:\/\/www.1ai.net\/en\/30911.html","title":{"rendered":"Nail launches AI customer service assistant, claims 700 companies have access to it"},"content":{"rendered":"<p>March 17th.<a href=\"https:\/\/www.1ai.net\/en\/tag\/%e9%92%89%e9%92%89\" title=\"&quot;Look at the article with the label.&quot;\" target=\"_blank\" >DingTalk<\/a>Officials today announced the launch of <a href=\"https:\/\/www.1ai.net\/en\/tag\/ai%e5%ae%a2%e6%9c%8d%e5%8a%a9%e7%90%86\" title=\"[SEES ARTICLES WITH [AI&#039;S ASSISTANT] LABEL]\" target=\"_blank\" >AI Customer Service Assistant<\/a>It supports automatic access to enterprise official websites and public numbers to directly serve consumers and enterprise customers. Officially, the launch of this capability has led to the launch of Cloud Deep Technology, Rokid (Leki), Ridlin, Aiwei Electronics, Precision Learning, and others.\u00a0<strong>More than 700 enterprises<\/strong>Accessed.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-30913\" title=\"7a015031j00st9kd2005ld000u000gwp\" src=\"https:\/\/www.1ai.net\/wp-content\/uploads\/2025\/03\/7a015031j00st9kd2005ld000u000gwp.jpg\" alt=\"7a015031j00st9kd2005ld000u000gwp\" width=\"1080\" height=\"608\" \/><\/p>\n<p>According to the introduction, Nail AI customer service assistant support<strong>Multiple rounds of dialog to understand user needs<\/strong>The customer service assistant will find the answer in the knowledge base, and then combine with the understanding ability of the big model to give the answer. When the user asks a question, the customer service assistant will look for the answer in the knowledge base, and then combined with the ability to understand the big model, give the answer. In addition, Nail also opened up the ability to deploy the AI assistant to external platforms such as WeChat service number, subscription number, small program and enterprise official website.<\/p>\n<p>1AI learned from Nail official that its AI customer service assistant has three core advantages:<\/p>\n<ul>\n<li>One-click activation of dormant enterprise knowledge assets: product manuals, technical documents or official product links deposited in Nail in the past can be transformed into AI assistant training materials, without the need to build a knowledge system from scratch.<strong>Support for secondary development<\/strong>, adapting to more external knowledge base training needs.<\/li>\n<li>Low Deployment Threshold + Real Work: Enterprises can complete the entire process of creating, training and deploying AI customer service assistants within Nail. User Profile.<strong>Choose your own base model<\/strong>AI Assistant can synchronize user feedback to nail applications such as Multi-Dimensional Table and Yihuai, so that customers' product suggestions can be automatically synchronized to product managers, and technical issues can be synchronized to technical support in time for secondary follow-up.<\/li>\n<li>Open up multiple customer-facing scenarios such as WeChat:<strong>free and open<\/strong>\u00a0AI Assistant multi-platform deployment capability, can be published to web pages, public numbers, small programs, etc. with one click.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>On March 17, an official announcement was made today to launch the AI client service assistant, who supports automatic access to the corporate network, the public domain, and direct services to consumers and business clients. With the official introduction of this capacity, more than 700 companies have been connected, including technology in the clouds, Rokid (Leach), Redlin, Eiyan Electronics, precision, etc. It was described that Nail AI Client Assistant supported multiple rounds of dialogue to understand user needs and to respond to deep questions such as \u201cproduct parameter comparison\u201d. When asked by the user, the client ' s assistant looks for answers in the knowledge base, which is combined with a large model ' s understanding capability. In addition, nails have opened up the ability to deploy AI assistants to external platforms such as micro-services, subscriptions, micro-programs and enterprise networks. 1AI was officially informed that its IA client service assistant<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[5998,349],"collection":[],"class_list":["post-30911","post","type-post","status-publish","format-standard","hentry","category-news","tag-ai","tag-349"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/30911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/comments?post=30911"}],"version-history":[{"count":0,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/30911\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/media?parent=30911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/categories?post=30911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/tags?post=30911"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/collection?post=30911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}