{"id":7033,"date":"2024-04-03T09:32:56","date_gmt":"2024-04-03T01:32:56","guid":{"rendered":"https:\/\/www.1ai.net\/?p=7033"},"modified":"2024-04-03T09:32:56","modified_gmt":"2024-04-03T01:32:56","slug":"%e5%be%ae%e8%bd%af%e6%ad%a3%e5%9c%a8%e6%b5%8b%e8%af%95-xbox-ai-%e8%81%8a%e5%a4%a9%e6%9c%ba%e5%99%a8%e4%ba%ba%ef%bc%9a%e5%8f%af%e8%87%aa%e7%84%b6%e8%af%ad%e8%a8%80%e8%8e%b7%e5%8f%96-xbox-%e6%94%af","status":"publish","type":"post","link":"https:\/\/www.1ai.net\/en\/7033.html","title":{"rendered":"Microsoft is testing an Xbox AI chatbot that can get Xbox support information in natural language"},"content":{"rendered":"<p data-vmark=\"c842\">According to The Verge.<a href=\"https:\/\/www.1ai.net\/en\/tag\/%e5%be%ae%e8%bd%af\" title=\"[View articles tagged with [Microsoft]]\" target=\"_blank\" >Microsoft<\/a>An internal test of a <a href=\"https:\/\/www.1ai.net\/en\/tag\/xbox\" title=\"[See articles with [Xbox] labels]\" target=\"_blank\" >Xbox<\/a> AI <a href=\"https:\/\/www.1ai.net\/en\/tag\/%e8%81%8a%e5%a4%a9%e6%9c%ba%e5%99%a8%e4%ba%ba\" title=\"[View articles tagged with [chatbot]]\" target=\"_blank\" >Chatbots<\/a> \u2014\u2014\u00a0<span class=\"accentTextColor\">Xbox Support Virtual Agent for Xbox support information in natural language.<\/span><\/p>\n<blockquote>\n<p data-vmark=\"9015\">We're testing the Xbox Support Virtual Agent, an internal prototype phase of the<span class=\"accentTextColor\">animated characters, you can query Xbox support topics by voice or text.<\/span><\/p>\n<p data-vmark=\"9ed1\">This prototype makes it easier and faster than before for players to get help using natural language, with this information coming from existing Xbox support pages.<\/p>\n<p data-vmark=\"85e9\">-- Haiyan Zhang, Head of AI, Xbox Games<\/p>\n<\/blockquote>\n<p data-vmark=\"8a18\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7034\" title=\"2914e7d2-ab24-410d-ba1b-02561df74421\" src=\"https:\/\/www.1ai.net\/wp-content\/uploads\/2024\/04\/2914e7d2-ab24-410d-ba1b-02561df74421.png\" alt=\"2914e7d2-ab24-410d-ba1b-02561df74421\" width=\"1440\" height=\"885\" \/><\/p>\n<p>\u25b2 Existing Xbox Support Page<\/p>\n<p data-vmark=\"2d69\">The Xbox chatbot starts by asking players, \"How can I help you today?\" And it's quick to respond.\u00a0<span class=\"accentTextColor\">Xbox console malfunctions, help with paid subscription issues, processing game refunds, and various other support requests.<\/span><\/p>\n<p data-vmark=\"5439\"><span class=\"accentTextColor\">In recent days, Microsoft has expanded the testing of its Xbox chatbot<\/span>This suggests that the prototype \"Xbox Support Virtual Agent\" may one day be able to handle support queries from all Xbox users. According to the source, the Xbox chatbot is also currently being tested on support queries for the My World Realms subscription server hosting service.<\/p>\n<p data-vmark=\"fe1c\">In addition to the Xbox chatbot, Microsoft is known to be working on bringing AI capabilities to game content creation, game operations, and Xbox platforms and devices.<\/p>","protected":false},"excerpt":{"rendered":"<p>Microsoft is testing an Xbox AI chatbot internally -- the Xbox Support Virtual Agent -- that can use natural language to get Xbox support information, The Verge reports. We're testing the Xbox Support Virtual Agent, an animated character in the internal prototype stage that can query Xbox support topics via voice or text. This prototype makes it easier and faster than ever before for players to get help using natural language from existing Xbox support pages. -- Haiyan Zhang, Head of AI for Xbox Games<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[2046,280,275],"collection":[],"class_list":["post-7033","post","type-post","status-publish","format-standard","hentry","category-news","tag-xbox","tag-280","tag-275"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/7033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/comments?post=7033"}],"version-history":[{"count":0,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/7033\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/media?parent=7033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/categories?post=7033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/tags?post=7033"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/collection?post=7033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}