{"id":838,"date":"2023-10-24T16:41:23","date_gmt":"2023-10-24T08:41:23","guid":{"rendered":"https:\/\/www.1ai.net\/?p=838"},"modified":"2023-10-24T16:41:23","modified_gmt":"2023-10-24T08:41:23","slug":"%e6%96%b0%e5%8a%a0%e5%9d%a1%e5%8d%8e%e4%be%a8%e9%93%b6%e8%a1%8c%e9%9d%a2%e5%90%91%e5%85%a8%e7%90%83%e5%91%98%e5%b7%a5%e6%8e%a8%e5%87%ba%e7%94%9f%e6%88%90%e5%bc%8fai%e8%81%8a%e5%a4%a9%e6%9c%ba%e5%99%a8","status":"publish","type":"post","link":"https:\/\/www.1ai.net\/en\/838.html","title":{"rendered":"Singapore&#039;s OCBC Bank launches generative AI chatbot for employees worldwide"},"content":{"rendered":"<p>OCBC becomes first bank in Singapore to adopt generative<a href=\"https:\/\/www.1ai.net\/en\/tag\/ai%e8%81%8a%e5%a4%a9%e6%9c%ba%e5%99%a8%e4%ba%ba\" title=\"[SEES ARTICLES WITH [AI CHAT ROBOT] LABELS]\" target=\"_blank\" >AI Chatbot<\/a>OCBC will make its generative artificial intelligence (AI) chatbot available to 30,000 of its employees worldwide by November 2023, making it the first bank in Singapore to do so, according to an official statement.<\/p>\n<p class=\"article-content__img\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-839\" title=\"202306131355473164_2\" src=\"https:\/\/www.1ai.net\/wp-content\/uploads\/2023\/10\/202306131355473164_2.jpg\" alt=\"202306131355473164_2\" width=\"701\" height=\"449\" \/><\/p>\n<p>Developed in collaboration with Microsoft\u2019s Azure OpenAI, the chatbot is designed to assist employees with writing, research and ideation tasks. Powered by ChatGPT\u2019s \u201clarge language model,\u201d OCBC ChatGPT generates answers and results based on text information available on the web, while remaining in a secure and controlled environment.<\/p>\n<p>During a six-month trial from April to September 2023, 1,000 OCBC employees used the bank\u2019s GPT capabilities in areas such as investment research reports, content translation and draft responses to clients. Including the time required to ensure factual accuracy, tasks were completed 50% faster than before.<\/p>\n<p>Donald MacDonald, head of OCBC\u2019s data office, said: \u201cWe are delighted to be one of the first banks in the world to deploy generative AI tools at scale. We believe these tools have the potential to transform the way our people work, automating a wide range of time-consuming tasks, freeing up their time to focus on more strategic and value-added work.\u201d<\/p>\n<p>This move marks OCBC\u2019s efforts to drive innovation and automation in the banking industry to improve employee productivity and service quality. The deployment of generative AI chatbots is expected to change the way work is done within the banking industry, allowing employees to focus more on strategic work and provide higher value services.<\/p>","protected":false},"excerpt":{"rendered":"<p>Oversea-Chinese Banking Corporation (OCBC) has become the first bank in Singapore to introduce a generative AI chatbot to its global workforce. According to an official statement, OCBC will make a generative artificial intelligence (AI) chatbot available to its 30,000 employees globally by November 2023, which will make it the first bank in Singapore to achieve this goal. The chatbot was developed in collaboration with Microsoft's Azure OpenAI to assist employees with writing, research and ideation tasks.OCBC ChatGPT is powered by ChatGPT's \"large-scale language model\", which generates answers and results based on textual information available on the web, while maintaining a safe and controlled environment. secure and controlled environment. In a six-month trial from April to September 2023, OCBC<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[270],"collection":[],"class_list":["post-838","post","type-post","status-publish","format-standard","hentry","category-news","tag-ai"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":0,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/posts\/838\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/media?parent=838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/categories?post=838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/tags?post=838"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/www.1ai.net\/en\/wp-json\/wp\/v2\/collection?post=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}