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FAQ

Поширені запитання

What are the benefits of becoming a VIP member?

VIP members within the validity period have the privilege to download all the resources on this site for free, the privilege to view hidden content for free, the privilege to watch videos for free, at the same time you can get discount for some commodity on this site and other special rights.

Do I need to purchase the VIP resources separately?

Different levels of VIP have different rights, usually VIP members have the privilege to various resources for free, but there're also exceptional case exist.

Can VIP members download resources infinitely?

VIP members within validity period can download all the VIP resources and free resources subject to the agreement.

Can I share my VIP membership account with others?

A VIP account can only be used by one person, it is forbidden to share the account with others, once found, the number will be permanently blocked.

Can I apply for a refund?

Vrgoo VIP members support refunds. If you are not satisfied within one hour after payment, you can contact customer service to apply for a refund

What should I do if it shows payment fails after purchase?

Theoretically, there will be no such problem after normal payment, but there will be some users because of network and other reasons in the process of payment will have some hiccups, if there are similar problems, there is no need to panic, all payments on this site will generate orders, regardless of success or failure, so if you really encounter network problems that lead to payment failure, and you do not know whether the success, please check your own personal center of the order management, screenshot contact the administrator to deal with.

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