VocodeIt is an artificial intelligence-basedAI Phone RobotAutomation software that enables inbound and outbound calls and provides services with ultra-realistic AI voices. No human intervention is required, support is available 24/7, and can be flexibly scaled up and down based on demand. Users can choose from multiple voices, configure multi-language capabilities, and integrate custom language models and external system operations to provide a first-class developer experience.
Vocode Function
- It has ultra-realistic AI voice and supports custom voice models and external system operations.
- You can choose from a variety of voices and languages, support multi-language functions, and provide a native experience.
- Supports custom language models, enabling AI to have unique contextual understanding capabilities for users.
- It can integrate external system operations, such as scheduling, payment, etc., to achieve comprehensive automated services.
- Ability to automatically navigate phone menus to find exactly the contact you need.
- It can wait for the user to be connected, and automatically transfer the call when a human operator is connected.
- Support access to the knowledge base to improve the intelligence level of AI and provide customers with more help and information.
- Provides analytics and monitoring capabilities to help users understand AI performance and customer interactions.
Features:
1. Ultra-realistic sound:AI VoiceSo real that it is impossible to tell whether it is artificial intelligence.
2. Multi-language support: Support multiple languages to meet the needs of different users.
3. Scalability: 24/7 service, flexible expansion and reduction based on demand.
4. Customized language model: Users can configure their own language model to improve AI’s contextual understanding capabilities.
5. External system integration: External system operations can be integrated to achieve more automation functions.
6. Intelligent navigation and waiting: AI can accurately navigate the phone menu and wait for the user to be connected.
7. Analysis and monitoring: Provide performance analysis and customer interaction monitoring functions to help users optimize service quality.
Application scenarios:
1. Customer service call center: automatic answering and voice navigation to improve customer service efficiency.
2. Appointment and Notification: Automatically call the user to confirm or notify the appointment.
3. Voice Assistant: Provide intelligent voice assistant service with multi-language support.
4. Payment and settlement: Automated telephone operations complete the payment and settlement process.
Official website address:https://www.vocode.dev/