DingTalkandTaobaoThe company has entered into a partnership to provide Taobao merchants with the ability to operate in their private domains. Merchants can add the "Enter Nail Fan Group" portal on the product detail page, and fans can log in to the Taobao page version through their Nail account, joining the merchant's private group with a single click. Nail fan group provides a welcome message to enter the group,AI Question Answering, scheduled group messaging, group shortcut bars and other operational tools help merchants improve efficiency and conversion rates.
The robot in the DingTalk group can automatically send notifications to simplify operations; the group shortcut bar supports the configuration of commonly used services. With the support of DingTalk AI, merchants can create AI assistants to provide intelligent product Q&A and product recommendations, providing customers with accurate responses 24/7.
The cooperation between Nail and Taobao provides merchants with the entrance, position and productivity tools for private operation, which helps to turn "first-time customers" into "repeat customers" and help merchants grow their business and create evergreen brands." The "one-click into the nail group" function is now open to merchants to sign up for experience, and is expected to gradually open more places from July.