Chatbase.co: AI customer service chatbot tool based on artificial intelligence

Chatbase.co: AI customer service chatbot tool based on artificial intelligence

Chatbase.co is an AI chatbot builder that trains ChatGPT on your data and lets you add a chat widget to your own website. Just upload a PDF or add a link to your website and get an AI smart customer service chatbot capable of answering any question related to your website.

hatbase.co is an intelligent chatbot platform that helps you quickly build, deploy, and analyze your chatbot, whether you are a beginner or an expert. You can use Chatbase.co's visual interface or code editor to design your chatbot's conversation flow, or you can leverage Chatbase.co's powerful Natural Language Processing (NLP) engine to enable your chatbot to understand and respond to user intent and emotion.

It is also possible to integrate your chatbot into multiple channels such as websites, WeChat, Facebook Messenger, Telegram, etc., as well as use Chatbase.co's analytics tools to monitor and optimize your chatbot's performance and user experience.

Chatbase.co aims to make chatbot development easy and fun, providing a wealth of tutorials, templates, and examples to get you started with your chatbot project. You can also use Chatbase.co's community and support team to get help and feedback, as well as to exchange experiences and inspiration with other chatbot developers.

Chatbase.co is a chatbot platform for all needs and levels, whether you want to create a simple Q&A bot or a complex dialog system.

Features

  • Visual Interface: Chatbase.co provides an intuitive and easy-to-use visual interface that allows you to design your chatbot's conversation flow by dragging, dropping and clicking. You can add different types of nodes to the interface, such as text, images, video, audio, buttons, cards, etc., as well as set up logical relationships between nodes. You can also preview and test your chatbot on the interface, as well as modify and save your design at any time.
  • Code Editor: If you are a developer with programming experience, you can also use Chatbase.co's code editor to write your own code for more advanced and flexible functionality. You can write your code in JavaScript or Python and utilize the APIs and SDKs provided by Chatbase.co to call external services or data.
  • Natural Language Processing: Chatbase.co uses state-of-the-art Natural Language Processing (NLP) technology to allow your chatbot to understand and respond to users' natural language input. You can use Chatbase.co's NLP engine to create and manage your chatbot's Intent, Entity, Context, and Sentiment, as well as set up different reply strategies and rules. You can also use Chatbase.co's NLP templates and examples or import your own NLP models to quickly build your chatbot's intelligence capabilities.
  • Channel Integration: Chatbase.co supports multiple channel integrations, allowing you to deploy your chatbot to different platforms and applications such as websites, WeChat, Facebook Messenger, Telegram, WhatsApp and more. All you need to do is select the channel you want to integrate with on Chatbase.co and follow the simple steps to configure it and have your chatbot interact with your users. You can also manage and update your channel settings on Chatbase.co, as well as view your channel status and statistics.
  • Analytics Tools: Chatbase.co provides powerful analytics tools that allow you to monitor and optimize the performance and user experience of your chatbot. You can view various metrics of your chatbot on Chatbase.co, such as number of sessions, number of users, retention, satisfaction, conversions, etc., as well as use charts and reports to analyze trends and issues with your chatbot. You can also view and replay user conversations with your chatbot on Chatbase.co, as well as use the Feedback and Suggestions features to collect user comments and reviews.

Product Price

Chatbase.co has three different pricing plans - Free, Basic and Pro. Let's compare the main differences between these three plans.

  • Free Edition: The Free Edition is the solution that Chatbase.co offers to individual users and small teams, and it includes the basic Chatbase.co features such as the visualization interface, code editor, NLP engine, channel integrations, etc. The Free Edition allows you to create up to 3 chatbots and handle up to 1000 conversations per month per chatbot. The free version allows you to create up to 3 chatbots and each chatbot can handle up to 1000 sessions per month. Analytics tools and support services are not provided with the free version.
  • Basic Edition: Basic Edition is Chatbase.co's solution for small and medium-sized businesses and organizations, which includes all Chatbase.co features such as visual interfaces, code editor, NLP engine, channel integration, analytics tools and more. The Basic Edition allows you to create up to 10 chatbots and each chatbot can handle up to 10,000 sessions per month. Email support is provided with the Basic Edition.
  • Professional Edition: The Professional Edition is the solution offered by Chatbase.co for use by large businesses and organizations, and it includes all the features of Chatbase.co with more advanced and customized services. The Pro version allows you to create an unlimited number of chatbots and each chatbot can handle an unlimited number of sessions per month. The Pro version offers a telephone support service and a dedicated consultant and training service based on your needs. Pricing for the Pro version is based on the size and complexity of your chatbot, and you can contact the sales team at Chatbase.co for more information and a quote.

Official website link:https://www.chatbase.co/

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