Linéa AI: AI Telephone Assistant, designed for the cafeteria, AID receives calls from the cafeteria, automatically records orders and prints them in the kitchen

Linéa AIIt's for the restaurantAI TELEPHONE ASSISTANT, automatically receive calls, speak to customers in natural French and record complete orders. It addresses the problem of peak off-calls, sends orders directly to the kitchen and supports instant hand-overs. Individualized configuration and real-time management functions are adapted to various catering sites。

Linéa AI function

1. Natural voice conversations: communication with customers in natural, fluent French allows for the proper handling of hesitations, interruptions and unexpected requests, and for the experience of a friendly conversation。
2. Full automated recording of orders: Accurate collection and confirmation of all details such as menu selection, meat maturity, sauce, beverages and desserts to ensure that the order information is complete。
3. Auto-printing orders in the kitchen: auto-printing a document containing the customer ' s name, content, time and contact details after a call is completed, sent directly to the kitchen, save manual entry and reduce errors and delays。
4. Individualized restaurant configuration: Individually customized on the basis of information such as menus, opening hours, allergies and the current-day package for each restaurant to ensure that the response is accurately aligned to the actual business。
5. Instant hand-over: When a customer requests manual services or the system cannot be understood, a key is used to transfer the call seamlessly to the restaurant team to avoid loss of customers。
6. Business Time Intelligence Management: Automatic recognition of business time, transmission of relevant information to callers at non-business hours, and promotion of professional image。
7. The original number is retained: the current telephone number is maintained through a simple call transfer, the customer does not have to adapt to any changes and installation takes only two minutes。
8. Cash collection system integration: Synchronization of menus with the cashier system, automatic integration of each order to the cashier, without secondary input and ongoing deployment。
9. Real-time online dashboards: Control of agency status by mobile phone or tablet at any time, with flexibility to respond to changes in the shop by suspending listening, adjusting waiting times, marking food shortages or issuing temporary closure notices。

Official website link:https://lineaai.fr