DashAI

DoorDash, a giant in the US food delivery industry, announced today that it will launch a new tool called "SafeChat+" in its app to detect whether there are insults or harassment in the communication between customers and delivery boys. Officials claim that this new tool can review more than 1,400 private messages between customers and riders per minute, covering multiple languages including English, French, and Mandarin Chinese, but it still needs to be manually supervised and reviewed. In terms of function, the tool will provide corresponding measures for different harassed targets: If a customer is harassed: Quickly contact Do...