ElevenLabs Releases Conversational AI 2.0 to Make Voice Assistants More Mindful

ElevenLabs releases Conversational AI 2.0, which implements natural conversion conversation capabilities, recognizing intonation to determine user intent and avoiding awkward pauses and inappropriate interruptions; the new system integrates multi-language auto-recognition capabilities and Retrieval Augmented Generation (RAG) technology to support multi-modal interactions, and a single AI assistant can handle both text and speech; the system is geared toward enterprise-level applications, providing security measures such as HIPAA compliance and EU data residency, supporting batch calling and third-party system integration, and applicable to customer service, healthcare and other industry scenarios.

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